Refund Policy of the International Physical Therapy Academy (IPTA)

Refund Policy of the International Physical Therapy Academy (IPTA)

1. Introduction: The Refund Policy of the International Physical Therapy Academy (IPTA) outlines the guidelines and procedures regarding refunds for tuition fees or other payments made to the IPTA.

2. Eligibility: The conditions under which a refund request will be considered are only the following:

A. Cancellation of a program or course by the IPTA.

B. Non-compliance with the admission requirements for the program.

3. Timeframe: The refund request must be made within Five working days from the date of application response or announcement of program cancellation. Refund review process might take up to Two weeks and completion of refund might take another One week upon approval.

4. Refund Process: The refund process includes contacting the payments office via email (payment@ipta.academy ), providing relevant details, and any supporting documentation.

5. Partial Refunds: No partial refunds are possible in any circumstances, even such as if a portion of the program or course has been completed.

6. Non-Refundable Fees: All IPTA fees such as program tuition fees, dismissed participants fees and certificates fees are Non-Refundable once paid.

7. Refund Method: The method through which refunds will be processed, will be determined according to the Financial Directorate of IPTA for each individual case for the reasons mentioned in article (2).

8. Review and Approval: The refund request submitted to the payment office will be reviewed by the Admission office and approved.

9. Contact Information: all refund processes are handled by the payment office of IPTA (payment@ipta.academy) and the financial affairs directorate (financial_affiars@ipta.academy)

10. Review and Updates: IPTA regularly reviews its refund policy to ensure it remains current, adequate, and compliant with applicable legal and IPTA’s requirements.